Library Two Point Oh?

Wendy Schultz, a Futures Studies scholar and Political Scientist, has written a fascinating article about Library 2.0 and the future of libaries. "To a Temporary Place in Time . . ." proposes four stages of libraries: (1) Library 1.0 being commodity; (2) Library 2.0 is product; (3) Library 3.0 being service; and (4) Library 4.0 as service.

Most people are probably rolling their eyes at the "point oh" phenomenon. But I say, good, let's start visualizing and get creative. This is a perfect way to propel the library and information professions to that next level. How to build on the current library model and make it even better. Let's stop worrying about semantics, and start focusing on possibilities.

Take a look

Web 2.0 in action. What is Brooklyn College Library doing differently? Take a look at its impressive entry into the social software wave. Some might argue that the library is doing nothing more than riding 'fad' in technology. But is it? Or is it merely extending its reach into the sphere of its young users, connecting them through an online social space, and encouraging participation and communication through Myspace? Should we see this as outreach into cyberspace? Is it Library 2.0? The clues appear to say so...

Move Over Google

With Web 2.0 comes social searching, a type of search engine that determines the relevance of search results by considering the interactions or contributions of users. Social searching takes many forms, ranging from simple shared bookmarks or tagging of content with descriptive labels to more sophisticated approaches that combine human intelligence with computer algorithms. One search engine that has impressed me to no ends is ChaCha. Why?

Using ChaCha's Search with a Guide feature, your query is sent to a real person who is skilled at finding information on the internet and knowledgable on the subject at hand so that you get the few exact results you want, not the millions of results you don't. The more ChaCha is used, the "smarter" and "faster" ChaCha becomes. Indexing all the questions that are asked and associating them with the search engines and resources used by Guides, and the links visited by the users, ChaCha knows where to look and what the best human-approved resources are for each question or topic. Indeed, this kind of searching and type of search engine poses an interesting challenge to our friends at Google. How reliable are the guides? Here's where ChaCha is creative:

The primary reason is that we pay them and their pay is directly related to their performance. At the end of every session, you can select between one and five stars to rate their performance. While we expect you to be honest when rating a Guide, ChaCha can also detect any needlessly malicious ratings.

Welcome to Search 2.0, which uses third-generation search technologies designed to combine the scalability of existing internet search engines with new and improved relevancy models. User preferences + collaboration + collective intelligence + a rich user experience = Search 2.0.

Mashups for '07

Doug Steiner's "Party Everday" in the Report on Business laments that teenagers use newfangled technology to gather in groups fast, so why don't businesses? Here is what he proposes:

I dream of a Lavalife-like site to help me find a doctor. Provisioning of actual physician visits would be done through optimal distance and availability computation: The site would give me a list of doctors in my neighbourhood and key information like their areas of expertise and hours preferences. And a picture and astrological sign for each one, of course.

Doug, you spoke too soon. Here is what one prototype looks like: Berkeley Area Doctors by Chad Dickerson. It's a mashup.

The Creative Librarian?

Shelley Hourston's "Creativity and the resilient health librarian" offers a fascinating look into one aspect of librarianship which is underappreciated: creativity. Librarians do a lot, especially with limited resources in health libraries, including cataloguing (descriptive and subject analysis); reference interviews; collection development; database searching; justifying the existence of the library, just to name a few.

Librarians are professional creative thinkers, from finding better ways to display new books on the shelves to adjusting to budget cuts. Well, then, how do you nurture creativity? It can be done, according to Hourston, as her interviews with working information professionals revealed that most creativity stems from recreational activities as writing, painting, drawing, sculpture, crafts, and knitting. It's worth a read!

The Key to a Librarian's Success in the 21st Century

Intriguingly, I discovered that an article, "The Key to a Librarian's Success" in Information Outlook eerily resembles the posting that I had made earlier about the definition of a great librarian. Is this coincidence? Or did I just happen to luck out in finding such a superior teacher? Regardless, this is worth a definite read. Here are the main traits of the 21st century librarian:
(12) Humility

(11) Salesmanship

(10) Communication

(9) Perceptiveness

(8) Self-confidence

(7) Flexibility

(6) Responsibility

(5) Persistence

(4) Creativity

(3) Trustworthiness

(2) Enthusiasm

(1) Passion

Greetings!

Library 2.0 has an interesting posting about using students as "greeters" for academic libraries in order to make patrons not only feel more comfortable in entering the library, but also to field and direct inquiries as a front-line staff. What a marvellous idea, and very much part of the Library 2.0 mantra, which is about innovation and user-centred creativity. What greeters can do is simply build on this, starting from the floor up.

Health Librarianship Internationale

Drawing from their combined experience in international activities and the published information available from selected library associations and related organizations, Bruce Madge and T. Scott Plutchak’s “The increasing globalization of health librarianship: a brief survey of international trends and activities” offers fascinating insights into the current developments in international health librarianship and describe some current themes. It’s worth a read. Here are the major points.

(1) Co-operation and partnership

Co-operation and partnerships have been key to libraries for a number of years. As budgets shrink, cooperative collection development has been more readily accepted as a policy.

(2) Open access

Radical changes in scholarly communication comprises a major area affecting all library services and not just those in the health sector. Much of the discussion in recent years has dealt with open access. The importance of this theme is emphasized by the fact that the British Government has even been included in the debate.

(3) Technology

The rapid growth and uptake of technology has had a massive impact on libraries over the last 20 years. The Internet has changed the way libraries access information, and the move to electronic publishing has caused major concerns for libraries as to whether to continue to take print journals or to move to electronic materials.

(4) Keeping ahead of the curve

The idea of horizon scanning has only recently appeared in the health-library sector in the UK as a recommendation of the ‘Future Proofing the Profession’ report. It is essential that health librarians and information professionals keep up to date with developments in key areas such as information technology.

But this is in a British context; has North American health librarianship caught up yet? I guess we'll find out.

Dent in the Web

Just when Web 2.0 was about to take off, a minor roadblock has been erected by Google when it announced recently that it has taken off its Google Search API off the market. Before, you could simply integrate the free coding with other content (and API's) to form a mashup in what is now popularly referred to the new Web 2.0, better searching, faster integration, larger social networks.

But with Google taking out this essential piece of software, as well as modifying its Google Maps API terms of use, is Google taking the horrendous mis-step of preventing the progress of the new web? Let's hope not. Without API's, we won't be able to use such applications such as this. And seeing that it's so near Christmas, it would be a shame, too. Ho ho ho.

Farewell to the Google Scholar

It is only proper that I make this posting on December 8th, which is the last day of the Google Scholar's blog before it goes on hiatus for a much deserved sabbatical. It has been my pleasure to have been the recipient of the Google Scholar's mentorship. Without any idea of what I was doing or where I was going, the Google Scholar showed me what it takes to be a librarian. Here is what I learned:

(10) Teaching - As he says so often, the profession has changed immensely over the last twenty years. Emphasis on teaching has never been as great as it is now, and that is one of the reasons why librarians must also be great teachers, which the Google Scholar is.

(9) Empathy - He treats his students and employees as he would a top-level administrator. He sees the profession not as a hierarchical ladder, but as a community where information flows as freely as emotions and thoughts. He stands up for his employees and colleagues, and puts his neck on the line for them. When he sees students in need, he doesn't think twice about phoning them and asking how they're doing during their late evening shifts.

(8) Networks - He believes in social networks, not for personal gain, but for collaboration and learning. The Scholar's reach in the library, academic, and medical community is far and wide. He reaches out, and connects people not only to information, but also to other people.

(7) Cooperation - He believes in librarians helping each other. He believes that equal opportunities exist for all, and hence, his support for such things as open-access, PubMed, and Google Scholar.

(6) Knowledge - The Google Scholar is one of the premiere information retrieval experts in the profession. More admirably, he believes in sharing his knowledge, which he does through his tireless writings on his blog and discussions with colleagues and students.

(5) Believing in oneself - As he tells all his students, self-confidence is the key to success. Although he offers opinions, when it really matters, he steps back and allows his mentees to think for themselves, for he knows they are ultimately the ones who control their own destinies. He creates pathways, and allows us to find our own destinations.

(4) Humour - The Google Scholar is also a performer and comedian. He can light up any audience with his lighthearted quips and creative improvisation, often at the most appropriate of times.

(3) Technology - If there is one thing that I learned from the Google Scholar, it is to keep up with technology. In the library profession, technology is important as ever, and is a key goal in helping maximize information resources for the users and patrons. Google, blogging, mashups, blikis, etc. They keep on coming, and the Google Scholar keeps on absorbing. Nothing gets by this man.

(2) Hard work - Paying your dues. That's what the Google Scholar's career is all about. As he so often tells us, he started out with no clear indication of where he was going. All he knew was that he wanted to be a health librarian in order to make a difference in people's lives. Through sheer determination and hard work, he has done just that. And much more.

(1) Passion - If there's one thing that defines the Google Scholar, it is passion, a pure love of librarianship. Regardless of how one performs and how knowledgeable one is, nothing can compensate for passion. He breathes and bleeds librarianship. His passion is contagious. He is not only a mentor and teacher, but also a true friend.

What's Wrong?

LibraryCrunch has just reported that the term "Library 2.0" is being considered for deletion in Wikipedia. It's caused a ruckus. Understandably, there is discomfort with the term. What is it? What does it mean? I've discussed in a previous post my attitudes towards Web 2.0, I have similar thoughts for Library 2.0. Although it's disconcerting to see the overreaction, it's also exciting to see that controversy is forcing us to reexamine our profession and what it constitutes. Let's see where Wikipedia takes us in the next while.

Library 2.0

Michael Habib's Master's degree thesis is released. With great anticipation comes great expectations. All are met. It's definitely worth a read. What do I think of Library 2.0? It's a nice catchy term, definitely part of the "2.0" wave. However, stripped down to its essence, the principles of Library 2.0 need to be adapted into the library setting. It's the natural progression of where the profession and its resources are heading. So why should we resist? Let's use the ideas which best serves the user.

Mashups for Librarians

I recently gave a presentation on mashups. People were interested, and most of all, they realized that there's a lot one can do with mashups. I believe that librarians and information professionals need to know what mashups are, particularly since they are an essential element of Web 2.0. A mashup thus does exactly what Web 2.0 technology is supposed to: they allow greater interactivity, more user control of information, user personalization, the development of online communities, and greater democratic management of information.

Why are mashups relevant for information professionals and librarians? Matthew Dames lists two reasons: First, social software tools such as mashups are the perfect opportunity to extend its reach beyond the library building, particularly in a time when there is real fear that patrons are no longer use reference services as vehemently as they once did. Second: job security. Social software tools such as mashups allow librarians to “reclaim” areas of influence and expertise in the organization that have been ceded to the IT department.

I'd add one more, and it's pretty obvious: the main goal of the health librarian (and all librarians, for that matter) is to serve his or her user. Mashups help achieve that goal, and then some.

Open Access = End of Publishing

Library 2.0 has just written an intriguing entry titled, The Coming End of Completed Publications. Indeed, Library 2.0's entry has an exclaimer which warns us it's too early to judge whether the end of publishing as we know it will occur. But Library 2.0 does pose some interesting scenarios in regards to how open access is slowly bringing in complexities to the game of printed publishing.

Marketing Open Access

Today, UBC librarian Hilde Colenbrander gave a fascinating presentation on open access. She pointed out that the "impact factor" plays a large hand in the OA movement. The reason why is that scholars have an incentive to publish in established and prestigious journals. For young scholars who want tenureship, they must get published in such journals, not in open access publications, freely available to all.

Heleen Gierveld's recent article, Considering a Marketing and Communications Approach for an Institutional Repository proposes an "8P's" as a strategy for promoting institutional repositories. This article complements a previous entry that I had made, and supports the idea that creativity is essential for the OA movement.

One thing Colenbrander said which stood out in my mind: research and development. With a hectic work schedule, most academic librarians simply do not have time for study and reflection on gigantic issues such as open access. Without support from their institutions, librarians simply cannot devote the proper attention necessary. But librarians are supposed to be at the forefront of this moment; they need more support than they are currently given.