Wednesday, October 10, 2007

Knowledge Management 3.0

Michael Koenig and T. Kanti Srikantaiah proffer the idea that Knowledge Management is in its third phase. Here are the different stages:

Stage 1 - Internet of Intellectual Capital - this initial stage of KM was driven primarily by IT. In this stage, organizations realized that their stock in trade was information and knowledge -- yet the left hand rarely knew what the right hand did. When the Internet emerged, KM was about how to deploy the new technology to accomplish those goals.

Stage 2 - Human & Cultural dimensions - the hallmark phrase is communities of practice. KM during this stage was about knowledge creation as well as knowledge sharing and communication.

Stage 3 - Content & Retrievability - consists of structuring content and assigning descriptors (index terms). In content management and taxonomies, KM is about arrangement description, and structure of that content. Interestingly, taxonomies are perceived by the KM community as emanating from natural scientists, when in fact they are the domain of librarians and information scientists. To take this one step further, The Semantic Web is also built on taxonomies and ontologies. Anyone see a trend? Perhaps a convergence?

No comments: