Friday, September 19, 2008

Cultural Diversity in a world of Web 2.0

We often forget that the Web is a multilingual, enriched with the different yet unique multilingual flavours of different nationalities and ethnicities all streamlined under the guise of a common language. But that is simply not the case. We mustn't forget that behind the layers of technology and programming are people: real human beings who navigate the web behind their own cultural lenses and perceptions. Patrick Chau's "Cultural Differences in Diffusion, Adoption, and Infusion" of Web 2.0 is certainly worth a read.

While most cross-cultural studies in information systems studies are based on Hofstede's cultural dimensions, not much -- if any -- has been inquired into the state of Web 2.0. This is particularly ironic considering Web 2.0 is pegged to be a "social web." How can that be? Chau delves into these issues and re-examines Hofstede's five dimensions between cultures that are individualistic (Western) and cultures that are collectivist (Eastern). It's certainly food for fodder for those of us mired in the enthusiasm of Web 2.0 and Semantic Web. While a great deal has been written about social networks geographically, not enough emphasis has been put on how transnational flows of people as global citizens vary in terms of their use of Web 2.0 technologies. Can they be measured? If so, how?

(1) Personality orientation - Idiocentric or allocentric?

(2) Self contstrual - Independent or interdependent?

(3) Communication style - Low-context communication or high context communication?

(4) Time orientation - monochrome or polychromic?

(5) Cultural Framework - Long-term orientation vs. short-term orientation

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