The Beauty of Google Scholar

Information retrieval is an art, with creativity as a core ingredient. When done right, it is fun. With success, it is fabulously rewarding and an enriching experience. For the past year and a half, my main job has been searching, searching, and more searching. Using different databases my main task has been to cull together large number of documents for systematic literature reviews as well as compiling endless lists of bibliographies.

One of the most difficult tasks has been requests for broken citations – oftentimes, only the author and a date are given. So how to find these? Let me give you a recent example. Find: “Smith, 1992.” On the surface, it seems an impossible task. There are a number of ways to tackle this puzzle: but there’s an easier way. This is where the beauty of Google Scholar comes in.

Step #1: Go to “Advanced Google Search”

Step #2: In the Author box, type in “Smith”

Step #3: In the Date box, enter “1992” to “1992”

Step #4: In Find articles with all of the words, enter: “mental housing”

The final step is the most crucial. Since the domain of the project deals with mental housing, I want to narrow all of my articles to this subject. The beauty is that this works with most subjects. The more terms you can throw out, the more precise the recall. As an “art,” there is always some guesswork involved; nothing is ever guaranteed. But if you’re down and out, and need to find a citation quickly, Google Scholar is extremely effective. I encourage you to try a few searches with a document in hand, and try the above. Check your results and see whether it comes close, or at least within manageable distance. I bet you'll have a fun time regardless.

Why Librarianship?

At dinner today, a fellow colleague asked what are my perceptions of the the profession and the job market. My answer? I am optimistic. While there are the usual problems of budget shrinkages, lower gate counts, competition with bookstores, job cuts (...the list goes on...), this isn't the end. Instead, I am encouraged when I look at our profession from another viewpoint, and less "narrowly" on the traditional concept of librarianship. What do I mean?

Everywhere I see, job ads are popping up with job descriptions that MLIS degree holders possess. Particularly in non-traditional settings, librarians are suited for positions once limited to business, communications, and computer science graduates. Because of the Internet, librarians are partitioned into positions that require unique and specific needs. Instead of a dying breed, librarians are part of a profession that is expanding into different horizons and possibilities. Indeed, physicals walls are crumbling and replaced by virtual ones. Why will we never disappear? I argue four reasons:

(1) Technology – Not just the internet, but social software, “wireless” technology, etc. Librarians are known to be at the forefront of translating technology to users. First it was the OPAC, then the internet, now Web 2.0.

(2) Intelligence – Librarians all have master degrees. The minimum admissions GPA is about at least a B (76%+ above at SLAIS). Librarians are intelligent, well-read, and usually pretty damn creative - all traits for success in the information profession.

(3) Searching – As long as journals and articles exist, there will be databases. As long as databases exist, there will be the need for people to not only search them, but also to train others. With free free search engines, even better.

(4) Management – Librarianship is one of those rare professions where managing is required practically from Day 1. As managers in such positions, these skills are transferable to almost any job. Hence, librarians take heed: it's our time to shine.

Introducing the Web 2.0 Ensemble

The Emerging Web 2.0 social software: an enabling suite of sociable technologies in health and health care education offers a very nice perspective of Web 2.0. Instead of concepts, it delves straight into the tools and offers a look into the different categories of Web 2.0 tools out there. Here are the 10 categories (including an example of each):

(1) Wikis - Pbwiki

(2) Blogs - Blogger

(3) Podcasting - Youtube

(4) Social Bookmarking - Del.icio.us

(5) Social Search Engines - Cha Cha

(6) RSS Feeds - Feedburner

(7) Social Networking Services - Friendster

(8) Reputation-Management Systems - Digg

(9) Instant Messaging and Virtual Meetings - Google Talk

(10) Online Social Gaming - Second Life

The Library as a Conversation

Participatory Networks: The Library as Conversation is an excellent read, one definitely worthy of serious consideration for practitioners who want to rethink the way the library will serve patrons in the future. Libraries need to be part of the conversation of its users, rather than trying to be the single point of entry. Conversations are varied in their mode, places, and players - moreover, conversations are intensely personal. This means that the library needs to be a facilitator, and therefore needs to be varied in its mode and access points. In order to do so, libraries must strategize how to use Web 2.0 tools. But to do that, we must first understand the main components of it. Here are what the authors deem as the core concepts of Web 2.0:

(1) Social Networks - The content of a site should comprise user-provided information that attracts members of an ever-expanding network. (example: Facebook)

(2) Wisdom of Crowds - Group judgments are surprisingly accurate, and the aggregation of input is facilitated by the ready availability of social networking sites. (example: eBay, Wikipedia)

(3) Loosely Coupled API's - Short for "Application Programming Interface," API provides a set of instructions (messages) that a programmer can use to communicate between applications, thus allowing programmers to incorporate one piece of software to directly manipulate (code) into another. (example: Google Maps)

(4) Mashups - They are combinations of APIs and data that result in new information resources and services. (example: Calgary Mapped)

(5) Permanent Betas - The idea is that no software is ever truly complete so long as the user community is still commenting upon it, and thus, improving it. (example: Google Labs)

(6) Software Gets Better the More People Use It - Because all social networking sites seek to capitalize on user input, the true value of each site is definted by the number of people it can bring together. (example: Windows Live Messenger)

(7) Folksonomies - It's a classification system created in a bottom-up fashion and with no central coordination. Entirely differing from the traditional classification schemes such as the Dewey Decimal or Library of Congress Classifications, folksonomies allow any user to "social tag" whatever phrase they deem necessary for an object. (example: Flickr and Youtube).

The Long Tail and Emily Dickinson

Librarians (and all information professionals) need to understand what the Long Tail is in order to fully comprehend the impact of Web 2.0 and the manner in which communication and publishing have changed. The Long Tail was first coined by Chris Anderson in Wired in 2004 which proposed that Amazon and similar Internet companies had changed certain business and economic models. While there are cultural, political, social, and business implications, I think using an analogy might be more appropriate for fleshing out these ideas.

Think of Emily Dickinson. Although she had lived during the 19th century, it wasn't until a century later that her works were "re-discovered," and appreciated by readers. True, the shift from the Victorian to Modernist had helped, but one can imagine what would've happened if Dickinson's ingenuity occurred during our times. According to the Long Tail, things would've been different. Her works wouldn't be hidden in her drawers, but perhaps would be published online or print-on-demand. With services such as Amazon and Netflix, the playing field has been leveled. (Think Thomas Friedman's The World Is Flat).

Because physical geography and scale are no longer important, artists no longer need sales to occupy spaces on bookshelves and video stores. Even the most obscure of artists can have their work published online (be it on Youtube, Lulu.com, or Blogger). In many ways, the "steroids" of wireleness, as Friedman had put it, has merely intensified Dickinson's rise to fame in a matter of months (or days), up from from years and decades. This is the power - or perhaps - inevitability of Web 2.0.

For libraries to move into the "next" level, they must consider how to integrate Web 2.0 concepts such as the Long Tail into their operations. It's not difficult; in fact, it's likely inexpensive and likely not very time-consuming at all. It requires only creativity and an open mind. Here is what Anderson proposes for maximizing the power of the Long Tail:

(1) Make Everything Available - Unlike bookstores, which shelves books based on sales figures, Web 2.0 services make everything available. Without the need to worry about physical space, all you need is a database or catalogue, and some marketing, and voila, you let the patron decide for himself what title(s) he wants. It doesn't matter if it the item gets used only once, what matters is that it's there at all.

(2) Cut the Prices in Half. Now Lower It - When you lower the price, consumers tend to buy more. If lots consumers buy bits and pieces of something, that adds up and in the end, everyone is a winner. (Think iTunes).

(3) Help Me Find It - You can't select what you can't find. Amazon is one service that cleverly employs its users' recommendations, social tagging, and uses encourages an element of social networking for patrons to browse its huge selection of merchandise. It must be the smartest marketing ploy since Coke's secret formula. If libraries can maximize on such creativity, the sky's really the limit. Especially since gate counts are decreasing...

Librarian 2.0?

Library 2.0 has received quite a bit of controversy recently when Wikipedia community debated whether the term deserved a place on Wikipedia. In the end, Library 2.0 remained, and all is well. Or is it? How about the librarian of the "future," one who works in a Library 2.0? Stephen Abram has an innovative list of what constitutes this Librarian 2.0 model:

(1) Understand the power of the Web 2.0 opportunities

(2) Learn the major tools of Web 2.0 and Library 2.0

(3) Combine e-resources and print formats and is container and format agnostic

(4) Is device-independent and uses and delivers to everything from laptops to PDAs to iPods

(5) Develop targeted federated search and adopts the OpenURL standard

(6) Connect people and technology and information in context

(7) Doesn’t shy away from non-traditional cataloging and classification and chooses tagging, tag clouds, folksonomies, and user-driven content descriptions and classifications where appropriate

(8) Embrace non-textual information and the power of pictures, moving images, sight, and sound

(9) Understand the “long tail” and leverages the power of old and new content

(10) See the potential in using content sources like the Open Content Alliance, Google Print, and Open WorldCat

(11) Connect users to expert discussions, conversations, and communities of practice and participates there as well

(12) Use the latest tools of communication (such as Facebook) to connect content, expertise, information coaching, and people

(13) Use and develops advanced social networks to enterprise advantage

(14) Connect with everyone using their communication mode of choice – telephone, Skype, IM, SMS, texting, email, virtual reference, etc.

(15) Encourage user driven metadata and user developed content and commentary

(16) Understand the wisdom of crowds and the emerging roles and impacts of the blogosphere, Web syndicasphere and wikisphere

What Makes a Librarian?

Every one has a "trigger" for reflection in his or her career. Mine came relatively recently when I was confronted with an interesting commentary made by a young bookshelver at work. It was during a break when we were sitting around and talking about the library. The library is currently hiring new reference clerks to do both circulation and reference. My friend curiously questioned the purpose of having librarians when the work was seemingly so easy. He said something to the extent of:

Why have [librarians]? Anyone can do searching on Google. And anyone can point out which area the books belong to...

To a certain extent, he's right. I'm glad I had heard this comment. There are many who echo his sentiments. And in many ways, it should force us in the profession to reflect on what we actually do. Why are librarians important? Why is it necessary for professional training? Why should we be compensated well for what we do? Here are my reasons:

(1) Management - Not just staff, but also the collections, the buildings, the budget, openings and closings, conflict resolutions, and just about anything else related to the running of a library. There's a lot of responsibility involved, and the higher up one is, the greater the pressure. If not done properly, your position is on the line, and the library's as well.

(2) Knowledge - Effective reference work means effective retrieval and searching skills. That means having a deep understanding of precision/recall, different commercial databases, boolean searching, reference titles, good memory, insatiable curiosity. Above all, it means intelligence. You can't be an effective librarian without a broad knowledge background, and that is why librarians need at least six years of education and a master's in order to be a librarian. All librarians are well-read, intellectual, and extremely creative; there's a reason it's a graduate programme.

(3) Bibliographic Control - Librarians may not all be cataloguers, but at the end of the day, effective searching means a solid understanding of MARC records and controlled vocabularies. Regardless of which kind of library, librarians need to have a good grasp of vocabulary in order to do competent searching on databases and search engines.

(4) Information Technology - Librarians have always been underestimated in their technological savvy. But I am always surprised at just how much of it is required in their work, and most librarians if not all do an excellent job despite the lack of formal training. Librarians have always been ahead of the game in technology, first with huge computers, then OPACs, then then databases, then finally the Internet. Now with Web 2.0, librarians are once again at the forefront with integrating blogs, wikis, and social software into their work.

(5) Teaching - I am forever amazed at the amount of teaching that librarians perform in their work. Yet, much of this teaching is unrecognized and underappeciated. Librarians teach a lot: from using a mouse, to writing resumes, to using Web 2.0 tools. Much of the time, librarians are not even formally trained with the pedagogical theories; they teach well based on their intuitive intelligence and passion for their work. So with that said, librarians deserve a pat on the back. Bravo to you all!

To Continue with Web 2.0...

In my continuing series, of which I have written here, and here, and here, and also here, Paul Anderson's What is Web 2.0? Ideas, technologies and implications for education is the most comprehensive to date. As I have mentioned, I am compiling and synthesizing the literature surrounding Web 2.0, and will be writing an article. As information experts, we are constantly handling information, where we sit behind a computer most of the day churning through emails and invisible matter. Hence, I believe it's important to understand the architecture behind what we are doing online, and I believe Anderson does a superb job highlighting six major concepts of Web 2.0:

(1) Individual Production and User Generated Content - Free social software tools such as blogs and wikis have lowered the barrier to entry, following the same footsteps as the 1980s self-publishing revolution sparked by the advent of the office laser printer and desktop publishing software. In the world of Web 2.0, with a few clicks of the mouse, a user can upload videos or photos from their digital cameras and into their own media space, tag it with keywords and make the content available for everyone in the world.

(2) Harness the Power of the Crowd - Harnessing not the "intellectual" power, but the power of the "wisdom of the crowds," "crowd-sourcing" and "folksonomies."

(3) Data on an Epic Scale - Google has a total database measured in hundreds of petabytes (a million, billion bytes) which is swelled each day by terabytes of new information. Much of this is collected indirectly from users and aggregated as a side effect of the ordinary use of major Internet services and applications such as Google, Amazon, and EBay. In a sense these services are 'learning' every time they are used by mining and sifting data for better services.

(4) Architecture of Participation - Through the use of the application or service, the service itself gets better. Simply argued, the more you use it - and the more other people use - the better it gets. Web 2.0 technologies are designed to take the user interactions and utilize them to improve itself. (e.g. Google search).

(5) Network Effects - It is general economic term often used to describe the increase in vaue to the existing users of a service in which there is some form of interaction with others, as more and more people to start to use it. As the Internet is, at heart, a telecommunications network, it is therefore subject to the network effect. In Web 2.0, new software services are being made available which, due to their social nature, rely a great deal on the network effect for their adoption.

(6) Openness - Web 2.0 places an emphasis on making use of the information in vast databases that the services help to populate. This means Web 2. 0 is about working with open standards, using open source software, making use of free data, re-using data and working in a spirit of open innovation.

MBA and MLIS

Managers Not MBAs by Henry Mintzberg is an intriguing book not only because it offers insight into the flimsiness of MBA programs, but also because I think it is applicable to the information profession and offers something which MLIS programs can learn from. Although they may appear to be quite different disciplines, I see a lot of connections between these two programs. Why? While MLIS produces managers who run libraries and information services MBA graduates go onto higher management positions.

In fact, librarians often have a more difficult job because they not only learn about the profession while in library school, but must also learn how to manage, often right out of school and into their first day on the job.

1. Science vs. Profession - There are two schools of thought in the history of MBA education. The Carnegie school believes in business as a science; hence the curriculum is very much lecture-based. The Harvard school believes business is a profession; hence, its curriculum is case studies-based. But there is little emphasis on actual management, which is ironic because the very skills needed in graduates of the program once they are hired and assigned senior managerial positions, don't have the requisite skills. In MLIS programs, there appears to be two schools of thought, too: (1) The I-School approach; and (2) the "traditional" library school. But what appears to be neglected is solid management skills on project management and leadership courses.

2. Experience vs. Education - MBA programs attract the best and brightest - but often the youngest and inexperienced. There is a huge disjunct between passion and ambition, with the latter being the more dominant of the two. Instead of admitting seasoned veterans who have managerial experience, MBA programs are often comprised of students with either only a year or two of "work experience" or straight out of undergraduate studies. Hence, MBA programs are not training managers like they're supposed to, but instead are giving ambitious individuals credentials to bypass the corporate ladder, and jump straight into influential positions. The MLIS appears to offer a similar ticket for those who want to move up, but not necessarily move in.

3. Integration vs. Specialization - MBA schools don't produce graduates with the skills to be managers because they force specialization rather than integration. Disastrously, specialization does not a good manager make, because it merely produces individuals with narrow skills and knowledge whereas managers need to be able to selectively adapt from a wide array of tools for different situations. In other words, while managers need to see the "big picture," MBA programs only pushes particular concepts, ideas, and rules on them and lets the individual to sink or swim after he or she graduates. MLIS pushes various combinations of "core" courses from cataloguing and reference without and leaves it at that.

4. MB/A vs. ML/IS - It appears these programs are comprised of two different intentions. While MBA programs are structured around "business" and "administration," where on one side is B: specialization in the business functions mostly for people with little experience, and on the other side is A: administration and management: programs designed to educate the experienced, and so adopting a wholly different approach. Similarly, MLIS programs are of "librarianship" and "information science." In essence, faculty is split among these two streams and often, the product is disintegrated and inconsistent.

5. Fast-track vs. Professional Will - What the MBA has produced is a culture of elitism, where one realizes that the MBA is not an education, but rather a fast-track up the corporate ladder. Whereas experienced and dedicated individuals languish in their positions because of their lack of credentials, MBA graduates freely jump from one industry to the other, and into positions without much knowledge of the industry other than the soft introductions from their MBA courses (or none at all). What this has created is a culture of "elitism." Managers at the top of the pyramid often lose sight of lower echelons when in fact they need to be seeing the whole pyramid. Mintzberg interestingly proposes an equation for explanation: Confidence - Competence = Arrogance

6. Best Bang for the Buck - With the high cost of education, applicants want to maximize on their education. Hence, the most popular programs are those of the shortest length (12 months) but offers the same degree as those with lengthier schedules. In a way, isn't this the same with MLIS programs? In terms of breadth, does this really shortchange students? Or perhaps the question should be, why the disparity?

Seven Steps to Searching The Invisible Web

Even with Web 2.0, searching for information is not an easy task. There's still an amazing mass of hidden content in the Invisible Web. Although an older article published back in 2001, librarians Gary Price and Chris Sherman's Exploring the Invisible Web: Seven Essential Strategies is nonetheless an excellent read for those of us interested in becoming better searchers. Information-seeking is a never-ending life-long learning curve.

Strategy #1: Adopt the Mindset of a Hunter - Searchers are passive users of information-seeking tools while hunters are use tools, but also take advantage of their environment, the weather, knowledge of their quarry to act opportunistically whenever possible, using all manner of tactics when stalking their elusive prey. Thus, when attacking the Invisible Web, an active mind is needed to turn over every stone, ceaselessly looking for new "possibilities" of every website encountered keeping in mind that one can never find "everything."

Strategy #2: Use Search Engines - Even though a great deal of content of the Invisible Web is hidden in databases unreachable by search engines, some of this content have Web interfaces still have simple HTML pages that are visible to search engines.

Strategy #3: Datamine Your Bookmark Collection - Invisible Web content sometimes are already on webpages, but hidden in the databases within the site. Look through the sitemap and really "dig" into what the site has to offer.

Strategy #4: Use the Net's "Baker Street Irregulars" - Even Sherlock Holmes relied on an extensive intelligence network, a motley crew of street urchins called the Baker Street Irregulars, to provide him with the most updated information of London. The Web has its own group of characters that are experts on searching and take pride in sharing their knowledge with others. Take advantage of such resources, which often includes discussion lists (and now blogs).

Strategy #5: Use Invisible Web Pathfinders - Such pathfinders are like directories that lists links to Invisible Web resources.

Strategy #6: Use Offline Finding Aids - Books, magazines, and journals offer valuable content about the Invisible Web. However, instead of relying on such printed material for website reviews, the trick is to find the "unreviewed" material by personally exploring the webpages for hidden databases and Invisible Web resources.

Strategy #7: Create Your Own "Monitoring Service" - This requires a two-step procedure. First, identify the Invisible Web resources you find most relevant and monitor the "What's New" or press releases pages. The second is to subscribe to "What's New" lists such as the Librarian's Internet Index New This Week for weekly emails about useful internet resources. Of course, Web 2.0 has made this possible for everyone with RSS feeds!

Mr. Bean Goes to the Library

Nothing like a little midweek humour to cure away the malaise and pass the time. Every now and then, I try to post something different to "mix things up" a bit and provide a different flavour to this blog.




I just couldn't help not sharing with you this intriguingly funny Mr. Bean clip, starring Rowan Atkinson (one of my favourite comedians) which is one of the rare sketches that didn't quite make it to the big screen and got left on the cutting room floor, only to be released when the DVD format came out. Just in time, too, for Mr Bean's return the big screen with his latest movie when it comes out later this summer. This clip is certainly ones that librarians would hold their breaths. Enjoy!

The 10 Forces

Thomas Friedman's The World is Flat is a must-read for information professionals. Although the word "Web 2.0" is not found anywhere in the book because it was written before 2005, the concepts are there. The ideas presented in this book are exceptionally juicy and thought-provoking for those interested in understanding not only how we got to where we are in the information world, but also where we are going. Friedman points out Ten Flatteners defines our 21st century world:

#1: Collapse of Berlin Wall: The fall of the Berlin Wall is the starting point for leveling the global playing field. Because the event became the ultimate symbol for the end of the Cold war, it allowed people from other side of the wall to join the global economy.

#2: Netscape: With Netscape, the World Wide Web broadened the audience for the Internet from its roots as a communications medium used primarily by scientists, to everyone who has internet connection.

#3: Workflow software: Technically, what makes this possible is the development of a new data description language, called XML, and its related transport protocol, called SOAP. Such programming allows a vast network of underground plumbing which enables Web and software applications to communicate with each seamlessly.

#4: Open sourcing: New open source software such as blogs and wikis has allowed communities to upload and collaborate on online projects. Free software has leveled the playing field for all, preventing big businesses to monopolize as they could in the past.

#5: Outsourcing: Outsourcing has allowed companies to split service and manufacturing activities into components, with each component performed in most efficient, cost-effective way. At the same time, poorer countries such as India benefits because not only can workers can achieve a better lifestyle and higher pay without leaving their homes, India as a whole becomes a global economic power by preventing a braindrain because of these new technologies.

#6: Offshoring: Similar to outsourcing, countries that could not produce certain products in the past suddenly can do so and become global players. Offshoring allows countries such as China to manufacture the very same product in the very same way, only with cheaper labor, lower taxes, subsidized energy, and lower health-care costs . How? With the internet, anyone from anywhere can have fast, free information blueprints to build just about anything and anywhere.

#7: Supply chaining: Using Wal-Mart as its primary example, supply chaining allows horizontal collaboration among suppliers, retailers, and customers to create value at a more efficient pace and at a lower price, thus resulting in the adoption of common standards between companies and more efficient global collaboration.

#8: Insourcing: Using UPS as a prime example, insourcing is about one company performing services on behalf of another company. For example, UPS itself repairs Toshiba computers on behalf of Toshiba. The work is done at the UPS hub, by UPS employees. Instead of being competitors, businesses are actually collaborating with each other in order to maximize profits and efficiency through the use of greater communication technologies.

#9: In-forming: With the advent of Google, Yahoo!, and MSN Search, everyone who can type has the same basic access to overall research information. Search engines has become a total equalizer. In-forming is the ability to not only build an deploy one's own personal supply chain - a supply chain of information, knowledge, and entertainment, but also for self-collaboration - that is, becoming your own self-direct and self-empowered researcher, editor, and selector of entertainment, without having to leave the house or office.

#10: "The Steroids": "Wirelessness" is the ultimate "flattener" because it amplifies and turbocharges all the other flatterners, making it possible to do each and every one of them in a way that is "digital, mobile, virtual and personal." Some of these new technologies are already a big part of our lives, including cell phones, iPods, personal digital assistants, instant messaging, and voice over IP, or VOIP. These are but the early technologies: the best is yet to come.

The Mashup Competition for '06

Paul Miller has written an interesting article on creating mashups for a library contest. A total of eighteen entries were received for the competition, spanning everything from very simple enhancements to existing library functions right through to a collaborative effort to provide library services inside the Second Life 3D online digital world. Entries came in from public and academic libraries, as well as from the commercial sector. As is the trend with Mashups more generally, map-based Mashups proved common.It's a fun read! Here's an excerpt:

The 'mashup' is a point in time; a means to an end. Our purpose is not, necessarily, t encourage the neverending development of small tweaks and hacks around existing systems. Our purpose is to create a safe and incentivised environment within which the whole sector can begin to give serious thought to what they actually want in the future. Should we continue to change the systems we have incrementally, or are we approaching the point at which some revolutionary change is required? Mashups are 'easy', mashups are quick. Mashups free their creator to think differently, and to try the unexpected. Some of that which they learn will inform our collective thinking as we move forward.

Globalization 3.0

I've got some time now and finally catching up with some reading. I've got my hand on Thomas Friedman's The World Is Flat: A Brief History of the Twenty-First Century, which has been on my wish list since last year around this time. One thing which stands out is his argument that we are in Globalization 3.0. As an information professional, I find this immensely intriguing. Does Web 2.0 fit in this rubric? Is it merely a small piece of a much larger picture? I thought I'd share with you this interesting chronological framework:

Globalization 1.0 (1492 - 1800) - The world shrank from size large to size medium. It was about countries and muscles. The key driving force was how much muscle, horsepower, wind power, and steam power a country had and how creatively it deployed it. The main question was: Where does my country fit into global competition and opportunities?

Globalization 2.0 (1800 - 2000) - This era shrank the world from a size medium to size small. The key agent of change was multinational corporations (MNC's), which went global for markets and labour, spearheaded by the Industrial Revolution. The key dynamic forces behind this era of globalization was technology: steamships, railroads, telephones, then mainframe computers. The main question was: Where does my company fit into the global economy?

Globalization 3.0 (2000 - present) - We've entered the era where size small has shrunk to size tiny and flattening the playing field at the same time. The dynamic force behind our unique era is the power for individuals to collaborate and compete globally. The dynamic forces behind this is software in conjunction with the creaton of a global fiber-optic network that has made us all next-door neighbours. The question now is: Where do I fit into the global competition and opportunities of the day, and how can I, collaborate with others globally?

Web 2.0 Course this Summer at University of Western Ontario

Web 2.0 is slowly emerging in the LIS curricula. Amanda Etches-Johnson, the User Experience Librarian at McMaster University Library, is teaching an innovative course at the University of Western Ontario LIS school called LIS 757: Social Software and Libraries. Here is a brief description of what the class entails:

The term “social software” has been applied to Web-based software tools that facilitate communication, collaboration, and network/community-building. This course will explore social software applications such as blogs, RSS, wikis, social bookmarking, tagging, and online social networks within the context of library services.

What do you think? Is it time that LIS faculties make Web 2.0 courses mandatory, or at least integrated into the curricula? Here is a schedule of the weekly topics.

• Week 1: Introduction to social software
• Weeks 2 & 3: Blogs - introduction to technology, terminology & software options. Discussion of blog content, design, usability, and library case studies.
• Weeks 4 & 5: RSS - introduction to RSS technology and specifications. Discussion of RSS trends and current issues, review of RSS aggregators, hands-on, and library case studies.
• Week 6: Wikis – technology, software options, hands-on, and library case studies.
• Week 7-8: Social bookmarking, tagging, folksonomies – technology, trends and current issues, hands-on, and case studies.
• Week 9-10: Online communities and social networks – trends and current issues, exploration of various online communities, hands-on, library case studies.
• Week 11: Gaming and virtual worlds.
• Weeks 12-13: best practices, discussion, evaluation.

Search Engines for '06

Search engine guru Phil Bradley has written an excellent column about the latest and greatest search engines in 2006. I've been keeping track of Mr. Bradley's blog, and it's a hub of fantastic information geared towards librarians, information staff, information professionals and web designers. Here is an excert of his article on Ariadne:

It's very easy simply to concentrate on the 'Big Four' search engines - Ask, Google, Live and Yahoo, while missing out on what is happening elsewhere. I know that I'm as guilty of that as anyone else and so for this column I thought I would look back over 2006 and see which search engines have come to my attention, what I think of them, and see how well they have actually fared. This is of course by no means a comprehensive list, and I will inevitably have missed out some but I hope I will have caught the main contenders.

My search engine of the year? Cha Cha. Why? I've written a post about it a while back ago. It's a superb compliment to searching for those "needle in a haystack" type reference inquiries.

Top 10 Library Blogs

I have ten bloggers that I follow. To me, they are the future of librarianship. Their blogs are not just random musings, but instead are thoughtful, reflective, and fresh in content. In my opinion, these blogging librarians represent the next generation of the profession: they are creative, technologically savvy, and passionate about what they do. You can easily tell that they do this truly because they love it.

(10) Blog on the Side - Darlene Fichter, Data Library Coordinator at the University of Saskatchewan, never fails to offer fascinating insight into the technological side of the information profession. Each post offers a little something different. Hence, it makes my top 10.

(9) McMaster University Library - This one's kind of unfair. A university librarian shouldn't be ranked so highly. (Doesn't he better things to do?) And that's absolutely why Jeffrey Trzeciak offers such an exciting blog. He gives us a glimpse of the inner workings of a university librarian's viewpoint. Indeed, there is management-speak, but underneath the marketing and formality, is hidden a fabulous hub of fascinating ideas and fabulous vision of Library 2.0.

(8) Michael Habib - I'm just astounded at how far Mr. Habib will go. The sky's the limit for this man. And he's only just finished his MLS a few months ago. I consider Habib to be one of the foremost experts of Library 2.0 theory, as he wrote his dissertation on it.

(7) Library Crunch - Michael Casey's blog about Library 2.0-related issues in LIS. Casey is the progenitor of the the term "Library 2.0" and not surprisingly, his blog offers the most innovative insights into the profession.

(6) davidrothmman.net - Very highly technology-charged blog with superb insight into the latest medical library-related happenings.

(5) Vancouver Law Librarian - Humorous and enlightening, he offers more of a tech-related posts in the legal information profession.

(4) Meredith Farkas - One of the up-and-coming stars in the library world, Meredith has already published articles, contributes frequently to the blogosphere with thoughtful analysis, and even built the inaugural Five Weeks to a Social Library free online course for working librarians.

(3) Krafty Librarian - Michelle Kraft is in my mind, one of the top health librarians in the field, and her blog posts indicate her knowledge and passion for her profession. She is also very updated on the technology side of her area of librarianship, which is a challenge, since hospital libraries are not often the most receptive places for technology due to data privacy.

(2) The Google Scholar Blog - This one's definitely a biased decision; but one which I don't think is overly so. I am confident that many will agree with me that the information in this blog not only serves the medical community, but the information profession. The Google Scholar is on sabbatical on the moment, but his year of material is worth the price of admission alone.

(1) Tame the Web - I rank according to the following criteria: visually creative inteface; length of existence; originality of posts; and quantity/quality of feedback. Michael Stephens, a professor and professional librarian, has a blog that meets all of these criteria. It's definitely worth checking out.

I believe blogging is a new beginning for librarians; whereas in the past, discourse was confined to monthly journal articles, which could only draw response sporadically through conferences and workshops and the occasional phonecall, the blogosphere has transformed and leveled the playing field. Librarians are actually ahead of the game now; we can exchange our views within seconds. I'm proud to be apart of this profession, and excited about where it's going.

An Early Web 2.0 Definition

Although most people identify with Tim O'Reilly's "What Is Web 2.0Design Patterns and Business Models for the Next Generation of Software" as the foremost definition of Web 2.0, one article worth taking notice of is Paul Graham's "Web 2.0" in November 2005, just a month after O'Reilly's article came out. Shorter and simpler in scope than O'Reilly's biblical explanation, Graham's definition nonetheless offers an equally salient view of Web 2.0. Graham asserts that regardless of new technologies, there is common thread: Web 2.0 means using the web the way it's meant to be used. The "trends" we're seeing now are simply the inherent nature of the web emerging from under the broken models that got imposed on it during the Dot-com Bubble.

Here are Graham's main points about Web 2.0:

(1) Ajax - Short for "Javascript now works," Ajax programming allows web-based applications to work much more like desktop ones. A whole new generation of software is being written to take advantage of Ajax. There hasn't been such a wave of new applications since microcomputers first appeared. Even Microsoft sees it, but it's too late for them to do anything more than leak "internal" documents designed to give the impression they're on top of this new trend.

(2) Democracy - Even amateurs can surpass professionals, when they have the right kind of system to channel their efforts, whether it's the news or academic writing. Wikipedia may be the most famous. The most dramatic example of Web 2.0 democracy is not in the selection of ideas, but their production. The top links on are often links to individual people's sites rather than to magazine articles or news stories.

(3) Don't Maltreat Users - During the Bubble a lot of popular sites were quite high-handed with users. And not just in obvious ways, like making them register, or subjecting them to annoying ads. The very design of the average site in the late 90s was an abuse. Many of the most popular sites were loaded with obtrusive branding that made them slow to load and sent the user the message: this is our site, not yours. Because sites were offering free things, companies felt they needed to make users jump over hoops of fire to get them. Web 2.0 frowns upon that mentality.

BCLA Conference: Day #2

Day #2 of the BCLA Conference has just wrapped up. Once again, the sessions were fascinating and the catering first class. I'm having a wonderful time. Highlight of the day was the session on The Electronic Health Library of BC (eHLbc): Expanding Access to Health Information Trends. I thought I needed to take a break from Web 2.0, and luckily I did because this session reinforced my education about the need for collaboration and cooperation in order to bring the best information services available for users. After all, as librarians, isn't it our duties to gather, organize, and disseminate the best information possible at the quickest possible time possible? Hence, libraries of the future are best served by collaborative action and pooling of resources. British Columbia is only beginning to catch up, for after over two years of assiduous effort by a working group of academic and health librarians, in partnership with the BC Academic Health Council, the innovative provincial database consortia known as the Electronic Health Library of BC (eHLbc) went live on April 1, 2006.

It was a particularly interesting session in that it provided an account of the process that brought the eHLbc vision to life, such as creating a request for proposals, creating steering and planning committees, as well as identifying future steps that are being planned. In providing the entire BC academic and health care community with high quality, cost-effective, equitable and easily accessible health library resources that will support and improve practice, education and research, eHLbc appears to be taking a huge step for the health practitioners.

BCLA Conference: Day #1

Day #1 of the British Columbia Library Association Conference, Beyond 20/20: Envisioning the Future at the Hilton in Burnaby, BC has just been completed. The BCLA does a good job in cultivating the next generation of librarians and information specialists by offering volunteer work for paid conference hours: students at SLAIS and Langara's Library Tech program not only get valuable experience in behind-the-scenes organizing, but also gets much needed conference time that they otherwise likely wouldn't be able to afford.

Highlight of the day? Speaking with people from Andornot. In a twenty minute discussion, not only did I learn more about the consulting business, but also about the implementation of innovative technologies for library catalogues and databases. Andornot is a Vancouver, B.C. company that specializes in database design and application development, data conversion, search and report form design and optimization, web hosting, and training sessions.

What am I impressed about? Web 2.0 technologies. Rex Turgano, one of the consultants at Andornot, showed me some of the high-end (yet incredibly simple and straightforward) technologies that he uses for not only Andornot projects, but also his own personal hobbies. He showed me how easily a blog service such as Blogger or Moveable Type could be used as a full content management system. Hence, anyone with a little knowledge of HTML and creativity can easily maximize on the use of RSS feeds, a blog, as well as even wiki in "mashing" up together a homepage at very little cost.

A Master Definition

As promised, here's my analysis of Michael Habib's Master's thesis "Toward Academic Library 2.0: Development and Application of a Library 2.0 Methodology" paper after a more thoroughly careful reading a second time. Habib's thesis astutely asserts that Web 2.0 has seven main concepts. Here they are:

(1) The Read/Write Web - A term given to describe the main differences between Old Media (newspaper, radio, and TV) and New Media (e.g. blogs, wikis, RSS feeds), the new Web is dynamic in that it allows consumers of the web to alter and add to the pages they visit - information flows in all directions.

(2) The Web as a Platform - Better known as "perpetual beta," the idea behind Web 2.0 services is that they need to be constantly updated. Thus, this includes experimenting with new features in a live environment to see how customers react.

(3) The Long Tail - The new Web lowers the barriers for publishing anything (including media) related to a specific interest because it empowers writers to connect directly with international audiences interested in extremely narrow topics, whereas originally it was difficult to publish a book related to a very specific interest because its audience would be too limited to justify the publisher's investment.

(4) Harnessing Collective Intelligence - Google, Amazon, and Wikipedia are good examples of how successful Web 2.0-centric companies use the collective intelligence of users in order to continually improve services based on user contributions. Google's PageRank examines how many links points to a page, and from what sites those links come in order to determine its relevancy instead of the evaluating the relevance of websites based solely on their content.

(5) Network Effects - It is a concept which explains why social technologies benefit from an economy that awards value to the service as more people join the service. eBay is one example of how the application of this concept works so successfully.

(6) Core Datasets from User Contributions - Web 2.0 companies use to collect unique datasets is through user contributions. However, collecting is only half the picture; using the datasets is the key. These contributions are then organized into databases and analyzed to extract the collective intelligence hidden in the data. This extracted information is then used to extract collective knowledge that can be applied to the direct improvement of the website or web service.

(7) Lightweight Programming Models - The move toward database driven web services has been accompanied by new software development models that often lead to greater flexibility. In sharing and processing datasets between partners, this enables mashups and remixes of data. Google Maps is a common example as it allows people to combine its data and application with other geographic datasets and applications.

From Web 2.0 to Web 2.0

I've been reading up on Web 2.0-related material, and have noticed that although it appears to have somewhat disjointed viewpoints, they nonetheless point to a consensus. Over the next while, I will be analyzing these differences, and will come up with my own "theory" as to what Web 2.0 is (or is not). To start off, I'm going to compare two versions of the definitions of Web 2.0 from both ends of the chronological spectrum: an "old" entry written back in 2005 by Sharon Richardson and a "new" one by Michael Habib, a Master's thesis recently published in 2007 (in a later entry).

Here are Richardson's main points about Web 2.0.

(1) The Wisdom of the Crowds - Not only has it blurred the boundary between amateur and professional status, in a connected world, ordinary people often have access to better information than officials do. As an example, the collective intelligence of the evacuees of the World Trace Center towers saved numerous lives in the face of disobeying authority which told them to stay put.

(2) Digital Natives - Because a generation (mostly the under 25's) have grown up surrounded by developing technologies, those fully at home in a digital environment aren't worried about information overload; rather, they crave it.

(3) Internet Economics - Small is the new big. Unlike the past when publishing was controlled by publishers, Web 2.0's read/write web has opened up markets to a far bigger range of supply and demand. The amateur who writes one book has access to the same shelf space as the professional author.

(4) "Wirelessness" - Digital natives are less attached to computers and are more interested in accessing information through mobile devices, when and where they need it. Hence, traditional client applications designed to run on a specific platform, will struggle if not disappear in the long run.

(5) Who Will Rule? - This will be the ultimate question (and prize). As Richardson argues, whoever rules "may not even exist yet."

Introducing Google Maps (Personalized)

Google has gone ahead and just introduced to us a new feature which is eerily familiar to what a simple mashup can do: in fact, it's pretty much what a mashup is. Using Google Maps, Google has saved us the trouble of using API coding and programming and simply allowed us to personalize our own "Google Map." Give it a try: first, you need to have a theme (e.g. vacation areas you'd like to go to). Second, fill in the required information (addresses). Third, add photos, pictures, descriptions, anything you'd like to "customize" your map. Voila! A personalized map that you can share with your clients, acquaintances, friends, family, and just about anyone you can think of to. Yes, this is Web 2.0: we're doing just fine, thank you very much.

Wrapping Up on Five Weeks

The Five Weeks to a Social Library course wrapped up on March 17, 2007. In being the first free, grassroots, completely online course devoted to teaching librarians about social software and how to use it in their libraries, Five Weeks to a Social Library provided a free, comprehensive, and social online learning opportunity for librarians interested in learning more about Web 2.0 technologies.

The course’s strength was the very fact that it had appropriately used social software to run much of its content. Not only did it use a wiki (hosted by Drupal) as the platform for its main page, it also capitalized on blogs for allowing discussion virtually anytime anyone felt like posting a message; this allowed for a two-way communication among participants and instructors. Moreover, presentations creatively combined streaming audio, text chat, and presentation slides which truly made online learning an interactive experience; even better, much of the materials are archived for access, thus allowing anyone with an interest to take the course long after its completion, anytime and anywhere.

However, if there are drawbacks to the course, it would be some of the content. For a more experience user of social software, some of the course content might be considered somewhat basic. Because blogs, wikis, Flickr, and social bookmarking are becoming ever more commonly used, focusing too much on them runs the risk of narrowing social software to just these tools. What the course could have done was emphasize more on “theory” and “concepts” such as collective intelligence, open platform, open collaboration, than on the actual tools themselves.

With the advent of the so-called “Web 3.0” or semantic web, blogs and wikis will come and go and will likely be replaced with newer and even more advanced tools in the near future. While the scope of Five Weeks to a Social Library is certainly limited due to its relatively short time frame and also because it is meant to be an introduction of social software for the novice, I felt that the course could have provided a “glimpse” at things to come by offering a presentation or two from a more advanced “techie”, be it a librarian or not, that would have summarized that we are only on the cusp of something great, and that social software phenomenon will look vastly different even a year from now, let alone many years from now.

Nonetheless, the course was an ambitious first step for providing the necessary knowledge that librarians need to advance the profession and provide better services for patrons. While it could have done more to maximize its potential, the course nonetheless passes with flying colours in terms of meeting its goals and expectations from Day 1 when it had announced such an exciting venture of an entirely free online course for anyone interested in social software.

Happy April Fool's

The good folks at Google pulled a wonderfully brillant and witty April Fools joke which certainly pulled my leg. The joke is Google TiSP, a new FREE in-home wireless broadband service that includes a self-installation kit, which includes setup guide, fiber-optic cable, spindle, wireless router and installation CD. What do you need to do? Simple. A toilet. And a pair of gloves. Then you're ready for high speed internet. According to Google TiSP, actual speeds will vary, depending on network traffic and sewer line conditions. Users with low-flow toilets may simultaneously experience a saving-the-environment glow and slower-data-speed blues. Here's more:

How can Google offer this service for free? We believe that all users deserve free, fast and sanitary online access. To offset the cost of providing the TiSP service, we use information gathered by discreet DNA sequencing of your personal bodily output to display online ads that are contextually relevant to your culinary preferences, current health status and likelihood of developing particular medical conditions going forward. Google also offers premium levels of service for a monthly fee.

Best of all, there is also great technical service support, including on-site technical support in the event of "backup problems, brownouts and data wipes."

Let's Build a Mashup (Or at least see how one works)

Let's take a look at how a mashup works. Take a look at this one. This Proto mashup brings Craigslist, Yahoo! Pipes, Yahoo! Maps, and Microsoft Outlook together into an effective apartment hunting and tracking mashup application.

Introducing Web 10.0?

Are you still confused about Web 2.0? Well, it's time to move on to the next stage, according to some. How about Web 10.0? Can you imagine? Ray Kurzeil, DeWitt Clinton, and Nova Spivak have, and they see a very different Web than the one we're using right now.

To date, next to Tim O'Reilly's seminal article, DeWitt Clinton's "Web 2.0" offers the best and most concise definition of Web 2.0. (It's really well worth a read). But he also offers an intriguing glimpse at the Web many years into the future. What will the world and the Web will look like in 2046? Imagine this:

All data . . . can be instantaneously streamed anywhere at anytime. Your very experiences, your senses, perhaps even your thoughts, will be broadcast and archived for anyone to download and view. All human knowledge will be publicly accessible — all music, all art, all media, all things. The distinction between human thought and computer thought will be blurred. We will be part of the network, the network will be part of us. We will be the hive mind, and we collectively will have evolved into something quite unlike anything the world has ever seen.

Mashups for Libraries

I recently published an article on mashups, "An introduction to mashups for health librarians" in the Volume 28, Number 1, Winter 2007 Journal of the Canadian Health Libraries Association. This paper is based on a presentation I made in December.

So what has changed since then? Certainly not my amazement, if you ask me for my opinion. In terms of technology, mashups are getting more sophisticated by the day. As users are increasingly getting a stronger grasp of the power that mashups provide, the world of mashups is inevitably evolving into more sophisticated ventures. Take the following, for example: Translation Services Via SMS. Using this service, you can send an SMS to translate using BabelFish between English and Spanish and receive a call or SMS with the translation.

The New Health Librarian

At SLAIS' 2nd Annual Job Fair, I had a wonderful chat with health librarian, Karen MacDonell, Co-Manager of the College of Physicians and Surgeons of BC Library. She gave me some fascinating insight this area of librarianship. Here are the highlights:
(1) Personality - Dreamweaver will come and go, but a person's ability to go out for coffee and talk about vacation planning doesn't. In other words, the most important trait for finding the right job candidate comes down to interpersonal skills. What great advice; very practical and makes common sense. Inner traits can't be taught, but everything else can.

(2) Marketing - Librarians need to know how to market their libraries in order to continue funding. Particularly for smaller, special libraries, fundraising is ever so important. Because libraries are forever in danger of being closed down due to budget cuts, librarians need the skills to continue promoting and reminding everyone why their library is important.

(3) Workload - Longer hours, more librarians, less clerical staff. There's increasingly a hierarchical flattening of library organizations. Because librarians are doing more and more, more librarians are getting hired. The flipside of this is that less library assistants are hired to offset these costs unfortunately.

(4) Outreach - Less people are coming to the library, meaning librarians are increasingly required to take the information to the user. This also means that there is increasingly less need of paper (books and journals); rather, users are increasingly asking for PDF's and other electronic documents that can be accessed anywhere and anytime. Hence, wireless technology is increasingly being relied on by users, particularly to facilitate the need for up-to-the-minute information, usually on PDA's. The "wireless" librarian? That's right: it's just around the corner. . .

E-Learning 2.0

I'm having an absolute blast learning about social software through the Five Weeks to a Social Library course. Although I'm not one of the participants, it really doesn't matter, because all of the materials are archived. It "feels" real-time, with Power Point presentations simultaneously running with audio discussions and online chatting.

As Stephen Downes puts it, this is "E-Learning 2.0." And what is most fascinating is that it is deeply intertwined with Web 2.0 technologies. Moreover, in the world of e-learning, the closest thing to a social network is a community of practice, where it is characterized by "a shared domain of interest" where "members interact and learn together" and "develop a shared repertoire of resources." But not only is it user-centred and based on collective intelligence, it's also convenient. What better way to learn than in the comfort of my desk, mug of coffee in hand, sitting back, and relaxing to the rhythm of expert opinion?

Library Two Point Oh?

Wendy Schultz, a Futures Studies scholar and Political Scientist, has written a fascinating article about Library 2.0 and the future of libaries. "To a Temporary Place in Time . . ." proposes four stages of libraries: (1) Library 1.0 being commodity; (2) Library 2.0 is product; (3) Library 3.0 being service; and (4) Library 4.0 as service.

Most people are probably rolling their eyes at the "point oh" phenomenon. But I say, good, let's start visualizing and get creative. This is a perfect way to propel the library and information professions to that next level. How to build on the current library model and make it even better. Let's stop worrying about semantics, and start focusing on possibilities.

Take a look

Web 2.0 in action. What is Brooklyn College Library doing differently? Take a look at its impressive entry into the social software wave. Some might argue that the library is doing nothing more than riding 'fad' in technology. But is it? Or is it merely extending its reach into the sphere of its young users, connecting them through an online social space, and encouraging participation and communication through Myspace? Should we see this as outreach into cyberspace? Is it Library 2.0? The clues appear to say so...

Move Over Google

With Web 2.0 comes social searching, a type of search engine that determines the relevance of search results by considering the interactions or contributions of users. Social searching takes many forms, ranging from simple shared bookmarks or tagging of content with descriptive labels to more sophisticated approaches that combine human intelligence with computer algorithms. One search engine that has impressed me to no ends is ChaCha. Why?

Using ChaCha's Search with a Guide feature, your query is sent to a real person who is skilled at finding information on the internet and knowledgable on the subject at hand so that you get the few exact results you want, not the millions of results you don't. The more ChaCha is used, the "smarter" and "faster" ChaCha becomes. Indexing all the questions that are asked and associating them with the search engines and resources used by Guides, and the links visited by the users, ChaCha knows where to look and what the best human-approved resources are for each question or topic. Indeed, this kind of searching and type of search engine poses an interesting challenge to our friends at Google. How reliable are the guides? Here's where ChaCha is creative:

The primary reason is that we pay them and their pay is directly related to their performance. At the end of every session, you can select between one and five stars to rate their performance. While we expect you to be honest when rating a Guide, ChaCha can also detect any needlessly malicious ratings.

Welcome to Search 2.0, which uses third-generation search technologies designed to combine the scalability of existing internet search engines with new and improved relevancy models. User preferences + collaboration + collective intelligence + a rich user experience = Search 2.0.

Mashups for '07

Doug Steiner's "Party Everday" in the Report on Business laments that teenagers use newfangled technology to gather in groups fast, so why don't businesses? Here is what he proposes:

I dream of a Lavalife-like site to help me find a doctor. Provisioning of actual physician visits would be done through optimal distance and availability computation: The site would give me a list of doctors in my neighbourhood and key information like their areas of expertise and hours preferences. And a picture and astrological sign for each one, of course.

Doug, you spoke too soon. Here is what one prototype looks like: Berkeley Area Doctors by Chad Dickerson. It's a mashup.

The Creative Librarian?

Shelley Hourston's "Creativity and the resilient health librarian" offers a fascinating look into one aspect of librarianship which is underappreciated: creativity. Librarians do a lot, especially with limited resources in health libraries, including cataloguing (descriptive and subject analysis); reference interviews; collection development; database searching; justifying the existence of the library, just to name a few.

Librarians are professional creative thinkers, from finding better ways to display new books on the shelves to adjusting to budget cuts. Well, then, how do you nurture creativity? It can be done, according to Hourston, as her interviews with working information professionals revealed that most creativity stems from recreational activities as writing, painting, drawing, sculpture, crafts, and knitting. It's worth a read!

The Key to a Librarian's Success in the 21st Century

Intriguingly, I discovered that an article, "The Key to a Librarian's Success" in Information Outlook eerily resembles the posting that I had made earlier about the definition of a great librarian. Is this coincidence? Or did I just happen to luck out in finding such a superior teacher? Regardless, this is worth a definite read. Here are the main traits of the 21st century librarian:
(12) Humility

(11) Salesmanship

(10) Communication

(9) Perceptiveness

(8) Self-confidence

(7) Flexibility

(6) Responsibility

(5) Persistence

(4) Creativity

(3) Trustworthiness

(2) Enthusiasm

(1) Passion