Acting With Power, Power with Empathy

Power is a part of a social contract and as Stanford Graduate School of Business professor and psychologist Deborah Gruenfeld suggests, “People have power to the extent that others consent to being controlled.”  Having been in a bureaucratic organization, I’ve seen firsthand how power influences decision-making, often letting personal and subjective impulses cut discard policy and common sense. Power doesn’t exist in a vacuum, but instead is contextual, and exists in relationships by virtue of the roles we play in each others’ lives. Power is often associated with Machiavellian ethics, ancient Legalist techniques, or Kissinger’s cynically “power is the ultimate elixir” maxim. But we should think of the power the other way: that it’s a part we play in someone else’s story.

Gruenfeld’s research and course at Stanford is sobering yet look into the art and science of power. The role of one’s power depends on who’s on the stage and what the story is. Rather than thinking of power as flowing to those who are the loudest or have the most impressive job title, power is how much we use, like actors do, in controlling the stage, which is why some struggle to step up and be taken more seriously while others are too aggressive and others too nice. While there is much to unpack in this two-decade-long research, three themes stand out for me in Acting With Power.

Responses to power – Aggressors, bureaucrats, and appeasers are three common responses to power and leadership. While aggressors are motivated to win approval from their peers to do the best of what they are asked to do in positions of power - often at the expense of those they are in charge of - bureaucrats are those who simply match expectations and follow rules to a T, being risk averse and have no aspirations to actually excel. The appeasers, in contrast, played nice and actually befriend their underlings and be liked. Do any of these traits relate to you?

Insecurity - Peeling back the darker veneer of the need for power is a story of insecurity. Whether it’s disinhibition, objectification, entitlement, megalomania, or bullying, abusers have a fundamental need for validation and stem from previous life experiences that deprived them. It’s an interesting psychoanalytical tool to examine how power corrupts, but Gruenfeld counsels that to wrangle a bully – disarm and detach from the abuse – one must reclaim one’s story and control of the plot. Realize that choices are available and we can choose how to respond to the bad actors who enter our realm. The way out is to focus on acting, on doing something, to step out of the role of victim. Choose your context carefully, police your borders, and don’t take the bait.

Culture of Beneficence – The book offers an antidote: beneficence - the developmental maturity to prioritize the welfare of the less powerful. We not only need to look for leaders with maturity whose ability to control selfish impulses while acting in ways to benefit others, but also enact those attributes ourselves. Rather than gaining power for personal advancement, a more mature approach to power is one that is based on lasting contributions to the organization and see power as a resource that is used to protect others rather than self-preservation. Those who give up their own resources to invest in group success with no promise of any return or personal benefit are often rewarded with more status. In evolution, it’s the only approach that makes sense, too.

As a visible minority from a historically underrepresented group, I’ve always felt that power has been fleeting. With context from critical race theory, one can see that power is inextricably more complicated with racialized and BIPOC actors. But I do believe that Gruenfeld’s message is a universal one: although we can all feel powerless, we always have more power than we think we do. We just need to play our roles.

The Racial Pay Gap - Much Work Remains to Be Done in Canadian Academic Libraries

“The Racial Pay Gap” indicates that there’s still much inequity in Canada’s academic libraries. While Canadian academic libraries have made progress in hiring and retaining employees from underrepresented groups, they still lack offering equitable salaries.  My ViMLoC colleague, Yanli Li’s “Racial Pay Gap: An Analysis of CARL Libraries” is an alarming study on the racial pay gap of visible minority librarians. Using data from the 8Rs CARL Libraries Practitioner Survey in 2014, Li’s research study examined the impact of race on the earnings attainment process based on a sample of 392 CARL library practitioners and found a significant salary disparity between visible minorities and nonvisible minorities. It’s really important research that deserves more attention in our profession.

The study admits that because it is limited to 29 of the larger Canadian university libraries and two federal government libraries that comprise CARL. It would be interesting to study the racial salary gap of other university and college libraries or public libraries for a more comprehensive landscape of Canadian libraries. One can surmise that the racial pay gap probably exists in these institutions based on existing research. Perhaps a more in-depth examination of hiring, promotion, and access to senior positions, particularly the discrimination against visible minorities in the library science labor market, can also be done to further understand the specific factors of the racial salary gap.

 
While academic Research Libraries (ARL) in the US made great strides in the last three decades toward decreasing the racial pay gap, the same cannot be said about Canadian (CARL) libraries and this is surprisingly embarrassing, to say the least. As one social commentator pointed out once, comparing itself to the United States is almost like a national sport in Canada. Canadians revel at their superiority over their American counterparts, but when it comes to paying disparities, it’s business as usual. It’s remarkable how far Canadian academic libraries lag behind their American counterparts. As the authors of this study comment, “[o]verall, [American] ARL libraries have done an outstanding job of fostering racial equality in pay. . . there is no longer a statistically significant wage gap between nonminority and minority librarians in ARL libraries.” In fact, American counterparts have used more tools at their disposal for analysis, too. As opposed to using basic comparisons of group means to examine the racial salary gap in Canada, American studies have adopted multiple regression models to assess multiple variables of earnings in the library science labor market. All this is to say that much work remains for not only closing the racial pay gap in CARL libraries.

The Diversity Audit Tool (DAT)

A diversity assessment can measure an organization’s progress in increasing diversity not only within its human resources functions but also in its activities in the creation of products or services. While there is no shortage of diversity audit surveys out there, one, in particular, stands out to me and that is the Diversity Audit Tool (DAT) developed at the Diversity Institute at Toronto Metropolitan University.  I like that it has been well used in examining both profit and non-profit organizations and adapted for use by many businesses over the years.

The DAT is a useful tool for assessing and identifying leading practices to increase diversity in organizations. The DAT was created by Ryerson University’s Diversity Institute, in partnership with Canadian Advanced Technology Alliance Women in Technology (CATAWiT) Forum, as part of a project on increasing women’s participation in the information and communications technology (ICT) sector, led by Wendy Cukier.  The DAT is divided into six key organizational levels or functions:

• Leadership and governance – Success of diversity initiatives depends on senior management’s commitment to diversity in addition to the integration of diversity goals as part of the organization’s strategy
• Transparent HR practices – Identifies areas where organizations can increase diversity in recruitment, performance management, promotion, education, and knowledge building as well as training and development.
• Organizational culture & Quality of Life – Flexibility and ensuring that the organizational culture is inclusive and accommodates the divergent needs of its employees.
• Metrics – Used to track and measure progress relative to diversity goals.
• Integration into the Value Chain -- Diversity in product development, marketing and customer service programs, communication (both internally and externally), media buys, philanthropy, government relations, as well as in procurement decisions.
• Developing the pipeline – Develops a future workforce that is diverse and inclusive

When compared to the other diversity lenses, the DAT is a more comprehensive and inclusive measure of diversity initiatives than other lenses, and part of the reason is that it focuses on general initiatives at the macro-level initiatives. I’m excited about adapting the DAT to my context of academic libraries and publishing organizations. What would the DAT look like for both smaller and larger organizations; profit and non-profit; Western and global firms? If you have any thoughts, please do share them with me!