Response to the World of Covid-19

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Racial diversity in librarianship is important because libraries and archives are responsible for maintaining the accuracy of the historical and cultural records of society as a whole -- not just one group.   It is essential that the fundamental organizations responsible for the creation, selection, preservation, and dissemination of knowledge that reflects the diversity of the society that they seek to serve.  Unfortunately, the reality in North America is that minority librarians face challenges in the profession, and a recently retracted editorial by a Dean of Libraries really hit home when his racist-laden rant was somehow published in a (now less) reputable journal.

Although I'm a librarian of diversity, my professional expertise was not set on diversity in libraries.  I didn't start off my career with it as part of my professional agenda.  I was interested in issues related to social justice, but it wasn't until I started my career in this field that I realized I needed to be involved.  A profession that doesn't reflect its users is not healthy, especially one that serves the public.  I'm afraid while most in our profession recognize this homogeneity, its colonial history is unlikely to change in our lifetime.  This presentation speaks to me as a BIPOC.  In my own reflection, I will add three main themes that visible minority librarians and workers face in the profession:

(1) Isolation – There’s certain isolation when it comes to discussing topics such as race and discrimination. Rhonda Fowler has discussed her experiences of isolation. “I felt that most of my colleagues wanted a pleasant working environment, and really didn’t understand what I was talking about because it had not happened to them.” According to Peggy Johnson, “libraries do hire diverse librarians but they want you to conform to the dominant culture. If you don’t conform to the culture, then you might have experienced that they don’t understand.”

(2) Implicit Bias - The importance of reducing implicit bias in the workplace cannot be overstated. Implicit intergroup bias has far-reaching negative effects in many organizational domains, including, but not limited to, selection, retention (including compensation and promotion issues), teams-related issues, general work environment, and worker self-esteem and well-being. “Micro-invalidations” as it’s labeled – the act of dismissing what is actually experienced by the minority individual.  “Oh, you’re too sensitive” or “That’s not what I meant” comments are rarely helpful, and often and deliberately sidesteps the uncomfortable discussion.

(3) Exclusion – Minority librarians also have vulnerabilities when it comes to collaboration.   Rhonda Fowler laments how in her twenty-five-year career as an academic librarian only one non-minority librarian approached her for collaboration on scholarship.   This experience of exclusion is well-documented in academic research, and discrimination has revealed that members of different social groups tend to mostly collaborate with in-group members which diminish the diversity of social networks.

Maya Angelou's quote "When you know better, you do better" is so apt in our times.   I'm afraid there are no easy answers (or any at all) to what can be done.  I don't want to navel-gaze at the problem, it's too complex to solve on paper like a mathematical formula, but I wonder if the reason why librarianship languishes in identity crises (on topics such as the MLIS degree, titles, accreditation) is really a result of this colonial framework of groupthink.   Included are some resources below that can better inform us and for further reading.

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Canada

“2018 Census of Canadian Academic Librarians” by CAPAL – Canadian Association of Professional Academic Librarians [Link]

 “Aboriginal and Visible Minority Librarians: Oral Histories from Canada” a book edited by Maha Kumaran and Deborah Lee [Link]

 “Identifying the visible minority librarians in Canada: A national survey” by Maha Kumaran and Heather Cai [Link]

Mary Kandiuk – Librarian at York University – “Promoting Racial and Ethnic Diversity among Canadian Academic Librarians” [Link]

United States

 “Where Are All the Librarians of Colour?”  book by Rebecca Hankins and Miguel Juarez [Link]

"Asian American Librarians and Library Services" edited by Janet Clarke, Raymond Pun, and Monnee Tong [Link]

"Racing to the Crossroads of Scholarly Communication and Democracy: But Who Are We Leaving Behind? – In the Library with the Lead Pipe" by April Hathcock – [Link]

Understanding the Evolution of the Academic Library Research Commons

Photo by Henry Be

I have been Research Commons Librarian for two-years now, and it's been a wonderful time learning this role and new service in an academic library.   There are only a handful of Research Commons Librarians in the world and as a new functional position that mostly specializes in supporting the research needs of graduate students, faculty, and researchers, every moment feels as if it's an evolutionary process, small steps that took leaps and bounds looking back.   One of the more interesting parts of the role is articulating the role of the Research Commons and how it fits into the existing services of the Library. “Research Commons” may mean different things to different people, but Elliot Felix has argued that if we take it as the umbrella term, we can see seven distinct roles or functions of a Research Commons:

• Club
• Service hub
• Studio
• Lab
• Incubator
• Connector
• Showcase

Research Commons has even entered the moniker of public libraries as evidenced in this update in Russia.   My research over the past two years has been examining the rise of the Research Commons and its evolution on the spectrum of the 'commons'.   Is it just space or a service?   In my view, it's really a careful and thoughtful blend of the two.   Here are some Research Commons around the world.  

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UBC's Research Commons

“a multidisciplinary hub supporting research endeavours, partnerships, and education. We are a community space that embraces both new and traditional exploratory scholarship and provides access to services and expertise for the advancement of research”

SFU's Research Commons

"Supports the research endeavours of the University community, with particular focus on graduate students during all stages of the research lifecycle - ideas, partners, proposal writing, research process, and publication - and provides easy access to both physical and virtual research resources."

McGill's Innovation Commons

"A technology-enhanced, collaborative space that brings together services and resources to support researchers. The Commons includes spaces, support, and equipment for integrating technology and research."

Duke University's The Edge: The Ruppert Commons for Research, Technology, and Collaboration

"The Edge extends Duke University Libraries’ mission by providing a collaborative space for interdisciplinary, data-driven, digitally reliant or team-based research."

University of Washington's Research Commons

• A place to collaborate and connect with fellow students and faculty on research projects
• A hub of support for graduate student research
• A venue for workshop and presentation opportunities

UCLA's Research Commons

"The center for the Research Library's flexible, technology-enabled spaces in which students and faculty can utilize library resources, conduct research, and collaborate with one another."

The Ohio State University's Research Commons

"Leverages campus partnerships to provide support services at each stage of the research lifecycle. It enhances the Libraries’ mission by providing a hub for collaborative, interdisciplinary research that is both expertise and technology enabled."

University of Illinois’ Scholarly Commons

"Is a technology enriched space for faculty, researchers, and graduate students to pursue research and receive expert copyright, data, digital humanities, digitization, scholarly communications, and usability consultation services. Scholarly Commons services are supported by experts in the Scholarly Commons, subject specialists at the University Library, and partners throughout campus."

Chinese University of Hong Kong Research Commons

"Innovatively-designed and specifically-zoned to meet the research needs of postgraduate students, researchers and faculty."

University of Maryland’s Research Commons

"Including the GIS and Spatial Data Center and the Media Lab, it expands the boundaries of the traditional library through support in core areas such as research organization, statistical and geospatial analysis, data visualization, and media production."

University of New Brunswick’s Research Commons

"A modern, interdisciplinary, research-driven learning environment to further innovation, scholarship, and research at UNB."

New York University's Research Commons

"comprises quiet and collaborative spaces on Floor 5. The staff, technology, equipment, and furnishings you’ll find in the Research Commons ensure that users can work with maximum productivity."

COVID-19 and the Residue It Leaves Us as a Society

COVID-19, the disease that causes a respiratory illness with flu-like symptoms, has forever changed and reshaped the way the society has comfortably settled in for the past century of the industrial and information era.    Unless if one is in a remote part of the world untied to society, everyone has been affected by the political, economic, and social consequences.

Zoom - If it weren't popular already for companies using videoconferencing for telecommuting, the Zoom app has shot up to ubiquity for most who are now working from home, with one media outlet christening it as the "darling of remote workers."   It's quickly becoming a verb for those who need to community digitally over the web and sits atop as of the most popular free apps in dozens of countries.   It speaks the future of working for those who don't need an office or an organization that doesn't necessarily need to spare physical spaces for its workforce, particularly as workers become disposable upon projects.  It's an eerie

Amazon - "Coronavirus Is Speeding Up the Amazonification of the Planet" as one article puts it, and as restaurants, bars, and local shops close down, Amazon is quickly swooping to fill the void of customers and jobs.  Amazon is taking advantage of the gap by welcoming these unemployed staffers "until things return to normal and their past employer is able to bring them back" - which of course may take a while -- or never -- depending on the economic damage of Covid-19. The consumer shift to online retailers from physical storefronts has been happening already, and this may be the tipping point in accelerating the takeover over the retail market.   I can't blame Amazon.  I simply can purchase more items instantaneously with a click of a button and forget about it until it arrives at my front door.

Netflix - In this age of the pandemic, who isn't streaming from an online service during those quiet quarantine hours into the night?   It seems like what entertained you yesterday evening on Netflix has become watercooler talk.   Aside from its entertainment, Netflix has really driven home the ubiquity of streaming collections and digital platforms that consumers now rely on more so than ever along with broadband internet.  Of course, it's not just Netflix, but other services such as Amazon Prime, Hulu, HBO GO, and Xfinity.   While on the one hand this divergence away from the cable networks and big Hollywood may appear to disrupt traditional media platforms, has it really changed anything? It seems that much of the same monolithic and cultural hegemony continues albeit in another technology.    The question remains, what's really changed after this is all over?

Text Analysis: A Hermeneutical Exercise

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I'll be teaching a short intro workshop on text analysis using Voyant, an open-source, web-based application.   Geoffrey Rockwell (Professor of Philosophy and Humanities Computing at the University of Alberta, Canada) and Stéfan Sinclair (Associate Professor of Digital Humanities at McGill University) developed the application to support scholarly reading and interpretation of texts or corpus, particularly by scholars in the digital humanities.   I've been reading their text, Hermeneutica: Computer-Assisted Interpretation in the Humanities, to brush up on my knowledge in the teaching of the session to get to teach Using Voyant and the NLTK for Text Analysis.

 This video is part of the #dariahTeach platform (http://teach.dariah.eu), an open-source, community-driven platform for teaching and training materials for the digital arts and humanities.  As part of the course Introduction to Digital Humanities and the series Digital Humanities in Practice, this video discusses text visualization in Digital Humanities, emphasising that visualisation is not the end product but an intellectual process of thinking and interpreting text.

In their book in Hermeneutica, Rockwell and Sinclair suggest:

"In the slippage between our literary notion of a text and the computer's literal processing lie the disappointment and the possibility of text analysis.  Computers cannot understand a text for us.  They can, however, do things that may surprise us."  

Using Palladio and Gephi as Data Visualization Tools

Much has been published about data visualization tools.  Miriam Posner has written in this area which I often use as a reference.   Some have even commented on the variations and differences of Gephi and Palladio. 

Over the last year, I've been using Palladio to examine datasets of the Chinese headtax project, which makes it easy to create bivariate network graphs to illustrate relationships between two dimensions. By default, Palladio creates a force-directed layout, which is different from Gephi.   Palladio, at the same time, is only limited to this layout. The platform has no way of doing computational or algorithmic analysis of your graphs; you will need a more powerful program like Gephi to do that work.  The most powerful method for creating networks come from programming languages such as R, Python, and Javascript. These languages allow you to control various algorithmic and aesthetic aspects of network visualizations.  Any dimension of the data can be used as the source and target of a graph.

Regardless, I still find that knowing a bit of each of the data visualization tools would be helpful for any researcher, in any phase of their research process and lifecycle.   The following video tutorials is what helps me keep myself informed about not only how to use the tools, but also weighing the strengths and weaknesses of a particular approach to playing around with the data.  I'd be interested in hearing how you approach your data.  How do you learn the tools of your trade and then decide which would be the best for your own analyses? 

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Was Shakespeare Really Shakespeare? "Shakespeare has now fully entered the era of Big Data."

Is Shakespeare really Shakespeare?  This is a question I pose whenever I'm asked about what is digital humanities.  In Shakespeare Beyond Doubt: Evidence, Argument, Controversy, two chapters are devoted to application of stylometry to Shakespeare's works and goes into much detail.   "Authorship and the evidence of stylometrics" by MacDonald Jackson and "What does textual evidence reveal about the author?" by James Mardock and Eric Rasmussen discuss an interesting aspect of these studies is that computer models using different algorithms come to similar conclusions as scholars from the "analog" era.

In 2013, The New Oxford Shakespeare made ripples in the literary world credited Christopher Marlowe as a co-author of Shakespeare’s “Henry VI,” Parts 1, 2, and 3.  Now, I've along with many throughout our literary studies have been told that there's an inevitable Marlowe-Shakespeare connection, but it isn't until more recently that scholars using distant reading techniques have used computer-aided analysis of linguistic patterns across databases to further this argument, and as Gary Taylor proposes that "Shakespeare has now fully entered the era of Big Data."   Daniel Pellock-Pelzner points out that writing a play in the sixteenth century was a bit like writing a screenplay today, with many hands revising a company’s product.   The difference is that scholars from the New Oxford Shakespeare reduces the long-held hypothesis since the Victorian era that algorithms can truly tease out the work of individual hands. 

I'm really fascinated to continue exploring this facet of literary studies, and I'm just at the beginning of my own journey.  I'm currently working on data in the sense of using R programming (which is also used in stylometry) to study the early Chinese migrants coming to Canada, and studying the data to discern patterns of migration and kinship networks.   Certainly, dipping into the literary and the historical analysis is very much in the spirit of DH. 

Mining Register of Headtax Records using R and Palladio

In 2009, I began working with researchers and librarians UBC Library and SFU Library on a project that sought to collect and digitize materials from Chinese Canadian organizations across Canada.   That project ended in 2012 when funding from the federal government was completed.   Recently, Sarah Zhang and I began examining the 97,123 migrants who arrived in Canada between 1886 to 1949 that was painstakingly transformed to a Microsoft Excel spreadsheet but has been largely untouched for the most part by researchers other than a few research papers.

Between 1885 and 1923, the Canadian government imposed a head tax on Chinese immigrants entering Canada in order to restrict immigration. While a print register was created to keep track of the influx of migrants, these detailed recordings have actually provided researchers and historians with years of demographic information about the immigrants and have become a rich source of data for researchers. Thanks to two scholars, Peter Ward and Henry Yu, and their teams at the History Department of the University of British Columbia, the Register of Chinese Immigrants to Canada (1886-1949) has been transformed to a digital spreadsheet, openly accessible from UBC Open Collection, and a searchable database accessible from Library and Archives Canada.

The main challenge of this headtax project from its inception is that as an impressively large-scale dataset, the records are for the most part incoherent as they show idiosyncratic dialects of the immigrants which result in variations of place names and titles. The inconsistencies in place names, unfortunately, lead to difficulties for anyone who wishes to exercise any analysis associated with the immigrants’ origins. In other words, while there is a treasure trove of data to use, it may be unusable for most unless there can be data manipulation that can unlock a better understanding of the missing gaps.  In other words, not much sense could be made of the data even though it was readily available.

To address these inconsistencies, in 2008 Eleanor Yuen from the UBC Asian Library initiated a project to normalize various transliterations of the immigrants’ origins and had laid the groundwork for more in-depth research for future researchers. The immigrants’ origins are represented at two hierarchical levels: county and villages/towns; there are eight counties and numerous villages in the registry. Of the eight counties, the names of villages/towns in three counties have been mapped: Sun Woy (now knownas Xinhui), Zhongshan, and Taishan. Although just a snippet of the records, this normalized data offers a true glimpse into the full impact of what is available in the research.

Since the completion of the digitization work, scholarship has drawn on the digital records from the project, manifesting differing methods and research findings. W. Peter Ward’s publication in 2013focused on the changes on the wellbeing of Chinese headtax immigrants, particularly analyzing the immigrants’ stature, a statistical indicator for wellbeing. He contrasted mean height by age of different age cohorts (one decade apart), and found a rising trend in stature over time: “a slow but significant increase in stature within the immigrant population from the middle of the 19th century to the early years of the Sino-Japanese War."  This increase in height, Ward speculated, can be attributed to the migration process itself.

In terms of methodology, Sarah and I felt that the previous studies discussed above haven’t yet demonstrated the potential of a great variety of computational tools, such as R, a statistical computational language, and Palladio, a network analysis tool developed by the Humanities + Design Lab at Stanford University.   We decided to continue with the research by building some datasets and opening up our discoveries in the Open Science Framework with intentions that our study can demonstrate and share the untapped potential of the head tax data while also providing testimony for new modes that librarians help shape digital scholarship and create promising new research questions for researchers.   Stay tuned for more!  In the meantime, please download the data and try it out!

Supporting Diversity, Equity, and Inclusion in Our Canadian Libraries - Reflections From The Last Decade

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I recently presented at the Saskatchewan Libraries Association (SLA) 2019 with my colleagues Maha Kumaran and Jian Wang.   It was a self-reflective exercise, to distill a decade's worth of professional work as an academic librarian.   Perhaps Miu Chung Yan, a social work scholar puts it best when he asserts that a profession such as social work has its roots deeply embedded in colonialist origins, with a history steeped in British methodologies and history. Librarianship offers similar comparisons as it is deeply influenced by British and Anglo-American thinkers and practitioners.  As far back as 1946, Sidney Ditzion had already proposed that since America drew much of its cultural influence from the European continent, it is not surprising that librarianship should be one of them. To understand the bridge between librarianship and cultural diversity, one also needs to understand that the phenomenon is intrinsically tied to society as much as the profession. ALA leaders constituted an elite corps of Western Anglo-Saxon Protestants (WASP) – mostly male, middle-class professionals immersed in the disciplinary and literary canons of the dominant culture and had shared a common ideology. However, when a profession lacks diversity, it, unfortunately, loses relevance for many of its users.  Libraries are a microcosm of society, and if libraries are not a reflection of our society, then there is a real cause for concern. 

As a librarian earning his stripes in a profession steeped in tradition and unwritten rules, it feels overwhelming at times. But I survived, and although still on my journey as a visible minority librarian, I have found some strategies that have worked for me in coping and performing at a high level as a professional librarian. Not only is being connected to fellow colleagues critical, but one must have commitment to his own professional and personal development at all times. Keeping abreast of technical knowledge and other developments in the field of librarianship is important, but equally vital is the soft skills such as interpersonal relations, confidence, and a positive mindset. As the oft-quoted screenwriter Melissa Rosenberg puts it, “It doesn't matter if you're the smartest person in the room: If you're not someone who people want to be around, you won't get far.”

I've written and published some of these strategies in Aboriginal and Visible Minority Librarians: Oral Histories From Canada, and shared some of these thoughts and reflections at SLA 2019.   I've been a part of VIMLOC for a number of years now, and I'm encouraged and proud to see how far it's come, but also how much more it needs to go to truly make an impact in Canadian libraries (and beyond).  Is it enough?   What do we need more to help us do more?   I encourage us all as librarians to think more broadly about our place in not only the profession but also in society: how we do help shape the future that is so highly influenced from the past?   How do we instill change, even though we are powerless in our own ways?   I challenge each and every one of you to start making a positive contribution by changing our perceptions of the status quo.

The Emotional Fatigue of Unseen Labour in Librarianship

Photo by Fahrul Azmi on Unsplash

Recently, there was an article that had ripples across the academic community at UBC.  Although it's not a revelation that racialized faculty dedicate a huge amount of time, energy and passion for helping students of colour who struggle, often much more than their white colleagues, the work is often invisible, or unseen, labour.   In my years as a professional librarian, I have consulted with a fair share of students of colour who either want to enter the profession or already studying in a graduate program.   Although thankfully, there is no need for me to offer boxes of kleenexes in these meetings, my long conversations with students often do veer into serious confessions of identity, self-doubt, and then, experiences of discrimination.

As a Canadian-born Chinese (CBC), I have personally experienced and seen some of the barriers that visible minority librarians face entering the library profession. Like most ethnic minority librarians, I have faced challenges of misperceptions and biases that are attached to librarians of colour, and like most, I strive to as professional as possible in dealing with and learning from cultural barriers in the workplace. Oftentimes, I have heard from mentors and colleagues that librarians such as myself need to be more outgoing and sociable or to “break out of the shell” and engage them more. Research studies have supported these conceptions of certain Asian groups as a “model minority” with labels “conservative,” and “lacking in interpersonal skills."  

In fact, one case study found that supervisors can evaluate the performances differently for different ethnic groups because of preconceived biases.  This is especially problematic as librarianship is a social profession.  Without opportunities for social expression, the career of an individual is at a severe disadvantage.   But that's just the way things are, and librarians such as myself do our best to listen and empathize with visible minorities breaking into the profession. It's emotional labour, and physical toll on one's psyche when hearing stories of not racial or gender discrimination.  It demands time and creates emotional fatigue. I often come out of it tearing up on the inside, but remaining calm on the outside.  It's important work, unpaid and unrecognized, but work I am proud to do on my own time if it helps another individual and advances my profession in the future.  

Thanks to some great mentors and relationships with colleagues, I have for the most part experienced positive and rewarding experiences as a librarian, but it has not been without its rocky moments. Perfecting the craft of reference work, collection development techniques, and best practices for information literacy instruction classes is challenging as it is with vast amounts of time and dedication required, but in addition to that, visible minority librarians must also learn the nuances of fitting into a particular organizational culture firmly while still feeling comfortable in one’s own skin. I've written about this in the past and will be sharing my thoughts and research at the Saskatchewan Libraries Association in May 2019.  One of the proudest initiatives that I'll be talking about is one that I've been a part for many years, the Visible Minority Librarians Network of Canada (ViMLoC), which offers advice and guidance to visible minority librarians in the areas of education, training, and mentorship.   The panel will also be examining the Census of Canadian Academic Librarians of 2016 and 2018, the panel will share its view of the censuses of the two years and discuss how much we have progressed with diversity as a profession in light of the recent controversy at the ALA Midwinter in Seattle.  I look forward to reporting back.  Stay tuned.