Chapter on Library Services for Multicultural Patrons

I am really pleased to have co-published with my colleague and friend Ada Con, librarian at the Fraser Vallery Regional Library (FVRL).  Our book chapter "Partnerships Linking Cultures: Multicultural Librarianship in British Columbia's Public Libraries" examines innovative techniques and best practices that libraries have used to engage their libraries patrons and customers, who are often from culturally diverse backgrounds, often as new immigrants unfamiliar to their communities.

Library Services for Multicultural Patrons will be a useful companion to not only librarians, but also educators in cultural institutions of all types who want to better serve the multicultural groups in their communities with easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural audiences into their institutions.   We were also fortunate to be able to work with two superb editors Kim Becnel and Carol Smallwood.   Carol Smallwood is a well-established writer and editor, whose upcoming new publication in 2013 will be Bringing the Arts Into the Library (American Library Association, 2013).  Look out for that one, too!